Native Instruments Bome Driver

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Hi

Apologies for contacting you but can’t get any response at all from anyone at Native Instruments.

I have two S Series keyboards and NI seem to use your Bome Midi driver to create a port for their hardware to communicate with recording software, in order to provide functionality for transport controls, ie ‘play’ ‘stop’ ‘rewind’ buttons etc (Literally about half the buttons available on their hardware :-D)

When you install one s series keyboard windows 10 device manager lists the midi driver for the musical side of things and the bome driver (followed by “(1)” also, presumably for this transport control integration. All good.

However, adding a second keyboard (as is perfectly normal behaviour) adds a second midi driver and now has a “2” after the Bome driver listing.

At this point, the bome driver is still visible and starting up a DAW (like Cubase 10) allows ONE of the keyboards to control the transport inside the DAW via the bome driver (but only ever one)… until the first time you close your PC.
At this point, on restarting, the Bome driver is no longer visible. Therefore, it is not possible for either keyboard to utilise the bome driver or any of its transport buttons.

The frustration is that, it must be possible for this to work because when you first install it (and before ever restarting windows) it works perfectly (though only on one keyboard, which is already a frustration, but manageable).

Is this simply a case of waiting for Microsft to update their Win10 OS, for you to update your Bome driver or for NI to update their use of your Bome Driver? Or is it likely that everybody will blame eachother and it will never get sorted 😀 ?

Please let me know if there is any way to resolve this.

Really grateful for your time on this.

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Posted by (Q&A Forum: 1, Answers: 2)
April 11, 2019 4:04 pm
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I don’t think Native Instruments uses the Bome MIDI driver but I might be wrong. I’m checking.

In general if a DAW only supports one MIDI device, you can put them both through MT Pro and use its MIDI routing function to put them on the same Virtual MIDI port. In general, however, this means each attached device should be using a different MIDI channel so that the DAW can differentiate between the devices.

Steve Caldwell
Bome Q and A Moderator and
Independent Bome Consultant/Specialist
bome@sniz.biz

( at April 11, 2019 4:18 pm)

Hi Steve
Thanks for this. Good man.
I’m pretty sure NI are using the BOME driver, but let me know either way.
Just to clarify, the DAW can use infinite midi controllers as far as I’m aware. The issue seems to be with windows, ie before the daw gets a chance to utilise the ports.
The DAW shows up as many DAW controller ports as the number of times BOME driver is listed inside Windows Device manager. The problem is that windows removes the BOME driver instance if a second Midi driver for the NI keyboard is installed. (This is all handled automatically by plug and play, so not something I can affect.)

Let me know what you can find in any case. Really grateful for your prompt response and your time on this.

( at April 11, 2019 4:36 pm)

Yes, I did a bit of reading. I’m passing your information to Florian Bomers to see if he can help. I believe NI using the What is the BMIDI SDK. Maybe the version they are using is out of date. Don’t do anything yet bu perhaps this could be fixed with the latest version.

https://www.bome.com/products/bmidi

Steve Caldwell
Bome Q and A Moderator and
Independent Bome Consultant/Specialist
bome@sniz.biz

( at April 11, 2019 4:47 pm)
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Private answer

Hi Steve

I’m really grateful for this. Hopefully hear back soon.
Thanks again 🙂

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Posted by (Q&A Forum: 1, Answers: 2)
April 11, 2019 4:52 pm

Yes, as an OEM of the driver. I found that NI is responsible for the support. Have you tried opening a ticket with them?

( at April 11, 2019 5:37 pm)

By ‘opening a ticket’ did you mean posting to a forum, or do they have some other way of communicating?
I posted my experience to a forum but have not heard anything for 2 days now 🙁

( at April 11, 2019 7:13 pm)

I’m not sure of their support structure and whether they have a ticketing system. I really would help if I could. I’m just not sure because I’m not sure how they implemented it in their software. Sorry!

Steve Caldwell
Bome Q and A Moderator and
Independent Bome Consultant/Specialist
bome@sniz.biz

( at April 11, 2019 7:46 pm)

All good. Many thanks in any case. Really appreciative your response time and input 🙂

( at April 11, 2019 8:10 pm)