Contact form being ignored?

10rb1988

2013-11-21 18:36:27

Hi,

I have tried contacting Florian through the contact form several times this last month requesting a new download link for Midi Translator Pro, my backup drive died and my laptop was stolen.

I'm in the middle of production rehearsals and really need access to the software that I paid for.

Hoping someone involved here can see this and help me out.

DvlsAdvct

2013-11-21 22:08:20

I will send him this directly.

florian

2013-11-22 16:18:55

I had received all his emails and replied to them immediately (with new download links), but for an unknown reason, 10rb1988 never got my replies. So yesterday I've blasted out 5 emails with different content, subject, STMP server etc. and strangely, he received all of them. So everything's settled now.

Thanks,
Florian