Incomplete Unistall - MIDI input broken now

danjump

2015-03-25 03:32:54

I installed the trial of both 1.6.1 and 1.7.2 and decided to uninstall them. I did so via Windows Program and features interface.

But somehow it didn't uninstall all the way and now my DAW doesn't recognize my controller when I plug it in. It has not option to read it as an input and it still sees something for bome midi translator.

I probably didn't do the uninstall right in the first place, but now it's broken all together. Can you all help me troubleshoot this? I can't use my midi controller at all now. I'm a technically inclined and competent person, but I'm pretty new to working with computer audio so I have very little background with what I'm doing here.

Thanks so much.

florian

2015-03-25 09:16:45

Hi, sorry to hear that!
I have no clue what could be going on, the virtual ports delivered with MT Pro should in no way interfere with other MIDI devices! So here are just 2 suggestions what you can try:
  • reboot (...)
  • unplug all MIDI devices, re-install MT Pro 1.7.2 and then uninstall it
If you see any error messages, please post them here.
Thanks,
Florian